calling sales script

Real Estate Telecalling Script That Converts

Real Estate Telecalling Script That Converts

Telecalling is still the strongest and highest-converting sales channel in Indian real estate.
But just calling prospects and asking “Would you like to visit the site?” doesn’t work anymore.

A real estate telecaller or closer must:

✔ Build comfort
✔ Understand buyer requirement
✔ Show value
✔ Ask for the site visit at the right moment

This article gives ready-to-use telecalling scripts for Indian real estate sales along with:

  • Opening pitch
  • Qualification questions
  • Objection handling
  • Follow-up script
  • Site visit conversion script
  • WhatsApp backup messages

Save, print, and use directly.

Before the Script: 4 Golden Rules of Real Estate Calling

RuleWhy it matters
1. Talk less, ask moreLeads open up when they feel heard
2. Don’t talk pricing too soonPrice without value creates drop-off
3. Focus on next action onlyNot closing → booking site visit
4. Use call + WhatsApp comboDoubles conversion chance

Telecalling Script for First Contact

Goal: Understand requirement + build interest + lead towards site visit.

Agent:
Hello [Name], this is [Agent] calling from [Developer/Project Name].
You had enquired about [1/2/3 BHK / Budget / Location] – is this right?

(pauses — let them confirm)

Agent:
Perfect, just so I can suggest the best options, may I quickly understand your preference?

🔍 Qualification Questions (in natural flow)

  • Are you looking for 1 BHK / 2 BHK / 3 BHK?
  • Your budget range?
  • Are you planning to move immediately or in a few months?
  • Are you currently renting or staying owned property?
  • Anyone else involved in decision making?

Ask questions like a conversation, not like a form.

Transition to Value

Once buyer’s requirement is clear:

Agent:
Based on what you’ve shared, I think [specific configuration] suits you best because:

  • It’s within your budget
  • Has [X] amenities you mentioned
  • Travel to [X] workplace/school is convenient

This creates personalized connection.


Site Visit Invitation Script

DO NOT ask:

“Would you like to visit the site?”

Instead offer value + options:

Agent:
We have a guided tour scheduled tomorrow and Sunday where we show floor plan, actual view, amenities and nearby schools/metro.
Which slot suits you better — morning or evening?

This is a yes–yes question.

Script When Prospect Says “Send Details First”

Most telecallers stop here.
Winners agree + redirect.

Agent:
Absolutely, I’ll share brochure + price sheet on WhatsApp right now.
Just one quick thing so I send the right details — are you considering 1 or 2 BHK?

Continue the conversation before sending PDF.

After sending:

Agent:
Shared. Take a look — meanwhile should I reserve a site visit slot for you in case you like the floor plan?

Most Common Objections — And Winning Replies

ObjectionWinning Response
“Budget high.”“I understand. Let me show you EMI calculator and available offers — many buyers felt the same before visiting.”
“Let me discuss with family.”“Definitely. Should I block a provisional slot in case your family wants to see tomorrow?”
“We’re just exploring.”“Perfect — a physical visit actually saves time vs browsing randomly. Would you prefer weekday or weekend tour?”
“Will come later.”“Sure, though inventory moves quickly near clubhouse/metro. Want me to alert you if price rises or units reduce?”

Don’t fight the objection — reframe it.

Follow-Up Script (1–30 Days)

Day 1

Hi [Name] 👋 just checking in — would you like me to reserve the morning or evening site visit slot?

Day 3

Only 4 units left in the wing facing amenities — want me to check exact pricing for your BHK type?

Day 7

Sharing updated construction video — take a look 👇
<link>

Day 10

EMI for [BHK] starting ₹xx,xxx/month — want a banker to explain approval & eligibility?

Day 17

We have weekend guided site visit event — should I block a slot for your family?

Day 25

We’re doing limited-time 24-hour unit blocking without payment — want priority?

WhatsApp Backup Script After Missed Calls

Hi [Name], tried reaching you.
📌 You enquired for [BHK / Price / Area]
📌 I have exact available options matching this
Should I share video walkthrough + price sheet?

Buyers respond because it’s specific — not generic.

Pro Tip: DON’T mention price immediately

If price is asked instantly:

Agent:
Sure — price depends on floor + facing + unit position.
Let me confirm one thing so I tell the most accurate price — 1 or 2 BHK preferred?

This protects value before the number.

Final Takeaway

The objective of telecalling is not closing — it is booking the site visit.

When requirement clarity + personalization + timing align → site visit gets booked → booking happens.

A weak script burns ad money.
A strong script multiplies conversions without increasing budget.

FAQs

What is the best telecalling script for real estate?

The best script follows a conversational style, qualifies the buyer, builds value around their needs, and invites them to a site visit with a choice-based question such as ‘morning or evening slot?’

How can I increase site visit bookings from telecalling?

You can increase site visits by asking the right questions, personalizing the pitch, framing objections properly, offering multiple time slots, and using WhatsApp follow-up messages after the call.

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