Telecalling is still the strongest and highest-converting sales channel in Indian real estate.
But just calling prospects and asking “Would you like to visit the site?” doesn’t work anymore.
A real estate telecaller or closer must:
✔ Build comfort
✔ Understand buyer requirement
✔ Show value
✔ Ask for the site visit at the right moment
This article gives ready-to-use telecalling scripts for Indian real estate sales along with:
- Opening pitch
- Qualification questions
- Objection handling
- Follow-up script
- Site visit conversion script
- WhatsApp backup messages
Save, print, and use directly.
Before the Script: 4 Golden Rules of Real Estate Calling
| Rule | Why it matters |
|---|---|
| 1. Talk less, ask more | Leads open up when they feel heard |
| 2. Don’t talk pricing too soon | Price without value creates drop-off |
| 3. Focus on next action only | Not closing → booking site visit |
| 4. Use call + WhatsApp combo | Doubles conversion chance |
Telecalling Script for First Contact
Goal: Understand requirement + build interest + lead towards site visit.
Agent:
Hello [Name], this is [Agent] calling from [Developer/Project Name].
You had enquired about [1/2/3 BHK / Budget / Location] – is this right?
(pauses — let them confirm)
Agent:
Perfect, just so I can suggest the best options, may I quickly understand your preference?
🔍 Qualification Questions (in natural flow)
- Are you looking for 1 BHK / 2 BHK / 3 BHK?
- Your budget range?
- Are you planning to move immediately or in a few months?
- Are you currently renting or staying owned property?
- Anyone else involved in decision making?
Ask questions like a conversation, not like a form.
Transition to Value
Once buyer’s requirement is clear:
Agent:
Based on what you’ve shared, I think [specific configuration] suits you best because:
- It’s within your budget
- Has [X] amenities you mentioned
- Travel to [X] workplace/school is convenient
This creates personalized connection.
Site Visit Invitation Script
DO NOT ask:
“Would you like to visit the site?”
Instead offer value + options:
Agent:
We have a guided tour scheduled tomorrow and Sunday where we show floor plan, actual view, amenities and nearby schools/metro.
Which slot suits you better — morning or evening?
This is a yes–yes question.
Script When Prospect Says “Send Details First”
Most telecallers stop here.
Winners agree + redirect.
Agent:
Absolutely, I’ll share brochure + price sheet on WhatsApp right now.
Just one quick thing so I send the right details — are you considering 1 or 2 BHK?
Continue the conversation before sending PDF.
After sending:
Agent:
Shared. Take a look — meanwhile should I reserve a site visit slot for you in case you like the floor plan?
Most Common Objections — And Winning Replies
| Objection | Winning Response |
|---|---|
| “Budget high.” | “I understand. Let me show you EMI calculator and available offers — many buyers felt the same before visiting.” |
| “Let me discuss with family.” | “Definitely. Should I block a provisional slot in case your family wants to see tomorrow?” |
| “We’re just exploring.” | “Perfect — a physical visit actually saves time vs browsing randomly. Would you prefer weekday or weekend tour?” |
| “Will come later.” | “Sure, though inventory moves quickly near clubhouse/metro. Want me to alert you if price rises or units reduce?” |
Don’t fight the objection — reframe it.
Follow-Up Script (1–30 Days)
Day 1
Hi [Name] 👋 just checking in — would you like me to reserve the morning or evening site visit slot?
Day 3
Only 4 units left in the wing facing amenities — want me to check exact pricing for your BHK type?
Day 7
Sharing updated construction video — take a look 👇
<link>
Day 10
EMI for [BHK] starting ₹xx,xxx/month — want a banker to explain approval & eligibility?
Day 17
We have weekend guided site visit event — should I block a slot for your family?
Day 25
We’re doing limited-time 24-hour unit blocking without payment — want priority?
WhatsApp Backup Script After Missed Calls
Hi [Name], tried reaching you.
📌 You enquired for [BHK / Price / Area]
📌 I have exact available options matching this
Should I share video walkthrough + price sheet?
Buyers respond because it’s specific — not generic.
Pro Tip: DON’T mention price immediately
If price is asked instantly:
Agent:
Sure — price depends on floor + facing + unit position.
Let me confirm one thing so I tell the most accurate price — 1 or 2 BHK preferred?
This protects value before the number.
Final Takeaway
The objective of telecalling is not closing — it is booking the site visit.
When requirement clarity + personalization + timing align → site visit gets booked → booking happens.
A weak script burns ad money.
A strong script multiplies conversions without increasing budget.
FAQs
What is the best telecalling script for real estate?
The best script follows a conversational style, qualifies the buyer, builds value around their needs, and invites them to a site visit with a choice-based question such as ‘morning or evening slot?’
How can I increase site visit bookings from telecalling?
You can increase site visits by asking the right questions, personalizing the pitch, framing objections properly, offering multiple time slots, and using WhatsApp follow-up messages after the call.





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